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KEF Continues Growth, Increases Service

Increasing tourism has Isavia continuing growth plans
Iceland is clearly having a moment; tourism is booming and travelers can’t get enough of the island’s natural wonders. Keflavik International Airport is one of the fastest growing in Europe and has seen 28,6% annual expansion since 2013. During the summer months, Isavia, which oversees Keflavik International Airport, reports that 25 airlines are flying to more than 80 destinations. 
Increase in flights
The growth has been very fast. There has been a 260% increase since 2009, which can be challenging for staff, but there are hard working and positive staff members working for Isavia and the other companies providing service at the airport.  It can be very difficult to maintain a high level of passenger satisfaction at the time of very rapid growth for many years. However, it can be seen in Airport Council International‘s Airport Service Quality surveys, the staff at the airport works hard to keep the airport at the very top service level even under a lot of pressure.
When arriving to KEF
Separate from expansion plans, there are several conveniences to enjoy at KEF. For instance, travelers can sign into free wifi to let know friends and family that you have arrived safely and to catch up on news. There are numerous eateries at KEF, and after passing through immigration, travelers can get something to eat before going on their way and explore the natural wonders of Iceland. For instance, the airport is home to international chains Joe and the Juice and Dunkin Donuts, as well as Ginger, which serves healthy food options. Before collecting baggage, travelers can visit the duty free shop, which is located in the same area as baggage claim. You can buy everything from perfume and candy to alcohol and skincare products, all tax and duty-free.
When Departing KEF
It is recommended to arrive 2.5 hours before departure, and there is plenty of time to enjoy the commercial area. If you are travelling with Icelandair, WOW Air, Norwegian or Primera Air, you can use the super easy self-check in counters and bag drops. Travelers are welcome to sign back into the free wifi and enjoy the many shops, where you can buy souvenirs to take home as well as gifts for family and friends. 
Shopping at KEF
Keep in mind that KEF is one of the few airports in the world where all retail, food and beverage outlets are duty free for all passengers. You can find all major Icelandic designers and high end international brands like Hugo Boss, Max Mara, Gucci, Chrome Hearts and many more with prices up to 19,35% cheaper than traditional downtown retail prices. The shops are both Duty Free and Tax Free for all passengers regardless of what passport you may hold or which country you are flying to, or from. The shops are open day and night. That’s a nice touch from the Vikings!

Isavia
Reykjavíkurflugvelli
Tel. 354/424 4400
www.isavia.is
JG